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City Energy Heating &
Air Conditioning Thornhill

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Air Conditioning Repair Services

If your air conditioner is making funny noises, emitting odd smells or just blowing hot air, you need air conditioning repair services. Get your AC repaired quickly with our fast, reliable and fully licensed technicians. We’ve been helping homeowners in the Greater Toronto Area for more than 25 years and have incredible reviews to back it up.

Get your air conditioner repaired fast!

At City Energy, we offer fast, efficient and cost-effective AC repair services. Wave goodbye to hot frustrations and enjoy your summer in cool comfort. We repair all makes and models and work with every brand. Whether your AC unit needs repair or just some summer preparation, we can help. Call today or book an appointment online. 

One-time AC Service Call

If you’re AC is broken, schedule an appointment to have your problem diagnosed by one of our fully licensed technicians. Our vans come fully stocked and we can often fix the problem in a same-day visit.

Protection Plans

Protect your investment and get an extended warranty on parts and labour for any new air conditioning unit. Extended warranties are good for 7 years of labour on new units.

What to expect from an AC repair or inspection visit.

If you need AC repairs or just a tune-up, you may wonder how the visit will go. Here’s what you can expect from a typical visit. 

  • All electrical components will be checked to ensure the wiring is in good condition.
  • Ducts, valves, and pipes will be checked for obstructions, damage, or leaks.
  • The thermostat is checked to ensure it is working properly and functioning as commanded. 
  • Air filters will be checked for cleanliness.
  • Lubrication will likely be added to the moving parts within your AC unit. 
  • The condensation drain will be checked for damage or clogs.
  • We will check for leaks in your refrigerant lines, damage to valves, and check on the level of refrigerant in your AC. 
  • Safety controls will be tested and checked.
  • The evaporator coil will be checked to ensure it hasn’t frozen or become damaged. 
24hr emergency service
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25 Years Experience

25 years of strong experience in the Heating, Ventilation and Air Conditioning industry (HVAC). We believe in quality customer service.

Residential or Commercial requirements, we’ve got you covered!

24 Hour Emergency Service

24-hour Emergency Service – 365 days a year for your, ventilation and air conditioning (HVAC) needs.

Call us now at (647) 830-0083 Follow the prompt for Emergency service.

Why choose City Energy?

  • We have over 25 years of experience working with residential and commercial HVAC systems, making our services reliable, accurate, and dependable. 
  • We offer 24-hour support and service to meet emergency needs. 
  • We offer annual AC inspections to keep your machine running longer and prevent problems from starting. 
  • Our professional and experienced staff can find and fix any problems your AC has–no challenge is too large. 

The choice is clear: City Energy is the team of professionals you need to keep your AC unit running smoothly, and to help you out in times of need. We can diagnose and treat any issue you may be having with your air conditioner fast and affordably, and with a broad service area around Toronto and in Thornhill, we can serve you almost anywhere. Don’t let the hot weather get you down this summer-set up an AC repair or inspection with City Energy today.

Ma Mo (Ma Mo)
Ma Mo (Ma Mo)
2021-06-03
They are professional , hard working & On-time . They installed 2 HVAC and one AC system for us . I am very happy to work with them .
Hailemariam Saramo
Hailemariam Saramo
2021-05-23
I am really your businesses, I am happy for your work,now I don't worry about summer. Thanks again your service!!!
James Goe
James Goe
2021-05-20
Great service and fair price. The guys did a phenomenal and quick service. They were transparent and informative in the work they were doing. Highly recommend
bahmoon gj
bahmoon gj
2021-05-11
Repair was done fast the Repair my Air conditioning & Furnace in Richmond hill we are very happy with Service thanks guys.
Homa Nikmanesh
Homa Nikmanesh
2021-05-09
Extremely professional and great quality service and completed the job in no time . Thank you and I will recommend you to all my friends and family
DAS
DAS
2021-05-06
We used City Energy to install a furnace during a renovation. We got quotes from 3 companies and City Energy was the most cost competitive and creative in configuring new ductwork in a tight space. We have used them twice for repairs on another furnace and both times they arrived quickly and carried out the repair professionally without trying to upsell us on a new furnace. Highly recommend.
SAHAR NIKMANESH
SAHAR NIKMANESH
2021-05-05
Absolutely great experience. He was very honest and took time to explain everything.
kevin niko
kevin niko
2021-05-05
Use City Energy for maintenance of all our commercial HVACS. They work with all different makes. They have a great ability at fixing the units instead of trying to force a new unit. Really trust worthy company, I will definitely continue to use them. They always show up on time and on schedule to maintain all of units.
Civic Optical
Civic Optical
2021-05-05
Great company to work with. Very professional and knowledgeable people. Great at meeting all our needs, work with all different brands of equipment. Very good communication, always explained the work in terms I was able to understand. Always on time, never had to wait for them to show up. Defiantly would use again.
Pouya M
Pouya M
2021-04-17
I’m quite happy with their work. They showed up on time and did the job as requested.

Common air conditioning problems

Having a broken air conditioner is a fearful situation many homeowners face during the summer months. Air conditioning repair services are often needed at the worst times; during a heatwave, when you’re trying to save money, or when you just don’t have the time to be fiddling with your AC in hopes of finding and solving the problem.

Below is a list of common AC problems and their solutions, some of which can be solved DIY-style. 

If you’re experiencing this issue, there are two causes you can look for. First, your circuit breaker may have tripped. If this happens, your AC will essentially be unable to move air and cool it, though it is running.

Check your circuit breaker and reset it–that should fix your problem. As a second cause, the blower belt in your AC may have worn down. A loss of the blower fan would keep cool air from circulating through your home. In this scenario, the blower belt needs to be replaced.

The causes for this issue are slightly more complicated and often require the help of a professional at City Energy. If your AC refuses to power up, the circuit breaker may have tripped, wires may have disconnected, or there may be issues with your thermostat.

Problems with wiring and thermostats are best left to the professionals, but you can often reset or troubleshoot a tripped breaker on your own.

In this scenario, you’ll feel air coming from your vents and hear the tell-tale rumble of your air conditioner but won’t be getting that cool air you need. Blocked or clogged condenser coils could be causing this issue or low levels of refrigerant. Frozen evaporator coils could also be preventing cool air from cycling.

To fix these issues, you can gently clean the condenser coils and dethaw the evaporator coils if you notice ice on them. Dethawing usually takes 24 hours or more. For refrigerant refills, it’s best to get the help of one of our professionals to ensure the mixture and amount are both completely accurate.

The cause of low refrigerant is usually a leak or a coolant hose disconnection. Frozen indoor evaporator coils could be a sign of low refrigerant.

If you spot this sign or see coloured puddles beneath your outdoor unit, turn it off and call City Energy right away. Running your AC without proper levels of refrigerant is highly damaging.

But before you think about adding some, you’ll want a professional to identify and fix any leaks you have before new refrigerant is added. As you’d imagine, adding more refrigerant to a leaky unit won’t do much good.

An air conditioner that blows warm or hot air is usually suffering from problems with dirt or low levels of refrigerant. For this AC repair, you’ll first want to check your AC’s air filter.

Clean any dirt you see, or if it’s too far gone, replace it altogether. The ductwork in your house can become dirty as well, potentially to the point of blockages. A duct cleaning company can clear out excess dirt and debris from your ducts and allow your air conditioner to function as it should.

They’ll also be able to catch disconnects in your ducts, which could be keeping cool air from reaching you. Low refrigerant levels may also be the culprit–check your outer unit for signs of a leak. If you notice any, call a professional at City Energy right away.

Having an AC that won’t shut off is more common than you might think. This AC repair issue is often caused by electrical faults, usually stemming from your thermostat.

If left untreated, you could find yourself with massive cooling costs and a damaged AC unit.

To troubleshoot, first shut off your thermostat. Check your air filters too, as dirty filters may be causing your AC to overwork and never shut off.

If turning off the thermostat and replacing your air filters isn’t helping, the issue is likely an electrical one. Faulty or disconnected wiring could be the culprit, but you’ll need the help of a professional to properly diagnose and treat this issue.

This issue can stem from a variety of sources. It could be a lack of power or faulty wiring. In this case, the compressor won’t have the power it needs to run.

Similarly, blown fuses can be the culprit. Dirty air filters can overwork the compressor and cause it to shut off for safety reasons. Broken valves in refrigerant lines can also cause a compressor shut-off.

To fix these issues, you’ll first want to check that your AC unit is receiving power. Check the air filters next and clean or replace them. If you’re still out of luck, call for an AC repair service from City Energy. We’ll help identify and fix any valve or wiring issues you may have. 

Having an AC that won’t shut off is more common than you might think. This AC repair issue is often caused by electrical faults, usually stemming from your thermostat. If left untreated, you could find yourself with massive cooling costs and a damaged AC unit.

To troubleshoot, first shut off your thermostat. Check your air filters too, as dirty filters may be causing your AC to overwork and never shut off.

If turning off the thermostat and replacing your air filters isn’t helping, the issue is likely an electrical one. Faulty or disconnected wiring could be the culprit, but you’ll need the help of a professional to properly diagnose and treat this issue.

Though it’s normal for some moisture to hang around your AC unit, pools or puddles of water are not a good sign. These leaks can stem from blocked drainage pipes, faulty condensate pumps, or a disconnected drain line.

These issues can be fixed in a variety of ways; a DIY way to unclog a blocked drainage pipe is with a wet/dry vacuum. You can also clean the condensate line yourself and potentially reconnect a disconnected drain line.

To fix the condensate pumps of your AC, you may need a professional at City Energy as this issue is often more complicated.

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We Serve Areas Including Thornhill, Richmond Hill, Markham, Vaughan, Aurora, North York, King City, and Greater Toronto Area.